Straight to the Point
How it works
Get to know the ECHO PRM components here
Get to know the ECHO PRM
Manage documents and information, allocate resources, provide app,
evaluate interactions and feedback - All in one modular platform.
Your configuration centre. You decide which content and communication options should are shown for which product via the app – fully automated. And evaluate feedback in a structured way.
The interaction platform for your users and customers. A web app for each individual product – down to serial number level. Automatically generated!
The gateway to the web app. Everyone knows standard QR codes – With ECHO you get the maximum out of every scan.
Our modular system requires no adaptation to the relevant industry. From excavators to pumps. ECHO PRM always fits.
Get in touch with us and we will show you an individual live demo. Customised to your company & your products.
We address real
Customised solutions for your tasks
Finally get a product-specific communication channel to the end customer / user. Always close to the customer, without being on site.
Understand the market through categorised feedback and thus better develop the products.
Technical Docu & Marketing
Make information and documents available to the right product user better than ever before.
Aftersales & Service
Our powerful service module with ticket system enables the handling and documentation of problems. In combination with the other ECHO PRM features, it’s a real power package.
Testing and development
Our system is also perfect for supporting pre-series and field tests.
On request, it can also be used ONLY for this application.
Quick and easy go-live
or fully Integrated
and everything in between
We support every level of integration with user-friendly
management interfaces and powerful APIs
No IT project.
Contact us to get started.
Define product types, set app design, upload documents and content.
Apply codes (QR,NFC) to the product, 1-click linking. Go!
That's it. Your customers and you can communicate - with just one scan.
Manage easily and continuously via the ECHO PRM backend.
Optionally automate all processes via interfaces and link them directly with ERP, CRM or telematics systems.
Not enough staff? No time?
ECHO can be operated with minimal effort! But it’s even easier with MANAGED ECHO.
With MANAGED ECHO your ECHO PRM team takes care of set-up and maintenance. Just talk to us.
Secure and flexible
Our ECHO PRM Saas solution meets all requirements
Treten Sie mit uns in Kontakt um ein Maßgeschneidertes Angebot für ihren Anwendungsfall zu erhalten.
Sie sind Hersteller oder Anbieter und wollen mit den Nutzern Ihrer Produkte einen direkten Austausch? Wir helfen Ihnen dabei!
- Produktspezifisches Anwenderfeedback & Verbesserungsmanagement
- Produktindividuelle Informationsbereitstellung
- Spezifische Support- und Serviceanfragen
- Web-App: Ohne Registrierung, ohne Login, ohne Passwort
Contact us to receive a customised offer for your application.
- Product-specific user feedback & improvement management
- Product-specific information provision
- Specific support and service requests
- Web app: without registration, without login, without password