Examples for B2B use cases
Mobile machines
with a strong product commitment.
e.g. construction and agricultural machinery
Components
that can be specifically identified by ECHO PRM with a digital data plate
e.g. pumps and control elements
Stationary industrial machines
which can easily map various service processes with ECHO PRM.
e.g. packaging machines, machine tools
Pre-series products & prototypes
where ECHO PRM enables easy and constant exchange with the product user.
"ECHO PRM is appropriate for a wide variety of use cases, with certain functions coming into their own depending on the product. For example, a manufacturer of control components benefits in particular from the "digital data plate" and a construction machinery manufacturer primarily from the feedback of its users."
Fictional example - construction machinery manufacturer "ECHO machines
The fictional company “ECHO machines” produces different crane and excavator models
With ECHO PRM, you as a manufacturer of mobile machinery can do the following:
- Record product-specific feedback, ideas and suggestions for improvement in a structured way
- Continuously collect the experience of product users in everyday life
- Benefit from the first direct access to your product users
- Provide relevant and product-specific information / documents in an uncomplicated way
- and much more ...
What could the individual web app look like from the user’s point of view?
Simply scan or click the code to jump into the role of the product user.
Auf Code klicken und in die Rolle des Nutzers springen
Fictional example - "ECHO engines" manufacturer
The fictional company “ECHO engines” produces different types of engines
With ECHO PRM, you as a manufacturer of components can do the following:
- Make your products clearly identifiable with a digital data plate, our ECHO code.
- Provide product-specific information of any kind quickly and easily in digital form
- Straightforward handling of service issues and spare parts management
- Communicate product updates and news directly
- and much more ...
What could the individual web app look like from the user’s point of view?
Simply scan or click the code to jump into the role of the product user.
Auf Code klicken und in die Rolle des Nutzers springen
Fictional example - manufacturer of packaging machines "ECHO packaging
The fictional company “ECHO packaging” produces different packaging machines
With ECHO PRM, you as a manufacturer of stationary industrial machines can do the following:
- Make your products clearly identifiable with a digital data plate, our ECHO code.
- Provide product-specific information of any kind quickly and easily in digital form
- Straightforward handling of service issues and spare parts management
- Communicate product updates and news directly
- and much more ...
What could the individual web app look like from the user’s point of view?
Simply scan or click the code to jump into the role of the product user.
Auf Code klicken und in die Rolle des Nutzers springen
Fictional example - "ECHO tractor" prototype
The fictional company “ECHO tractor” currently has a new prototype in use
With ECHO PRM, you benefit from an intensive exchange with the product user for selected, new products
- Product-specific, direct and structured feedback
- Improvement and idea management clearly consolidated
- and much more ...
What could the individual web app look like from the user’s point of view?
Simply scan or click the code to jump into the role of the product user.
Auf Code klicken und in die Rolle des Nutzers springen
