After-Sales Service with System.
Optimize your service processes with digital channels for end customers and technicians – easily accessible via QR code.
Customer Experience
Digital End-Customer Channels
Create flexible communication paths that your customers can access directly via QR code. Simple, fast, and frictionless.
- Service & Support: Instant capture of service requests.
- Spare Parts Management: Direct inquiries for required components.
- Warranty & Maintenance: Hassle-free processing of claims and appointments.
- Fully Customizable: Scale and adapt channels to your specific needs.
Technical Operations
Internal Service & Technician Channels
Digitize your field service operations. Capture structured protocols and reports directly on-site at the device.
- Documentation: Easy creation of technician reports and maintenance logs.
- Inspection Protocols: Digitalize commissioning, PDI checks, and safety inspections.
- Secure Access: Full control over public access vs. password/login protected areas.
- Structured Data: All reports are instantly centralized in your system.