The digital product passport: Duty meets advantage!
Prepare today with Echo PRM!
As part of the EU Ecodesign Regulation, the Digital Product Passport (DPP) will be mandatory for most products from 2030 at the latest and bundles all information on components, materials, reparability, spare parts and disposal of a product. It includes data on the entire product life cycle and supports reliable consumer information and sustainable consumption decisions.
Echo PRM has been offering comprehensive product-specific after-sales services since 2021 – right down to serial number level.
Benefit from the extensive possibilities of ECHO PRM today and supplement them early on with the Digital Product Passport.
Always provide information and documents suitable & up-to-Â Â Â date for the right product
- Digital operating instructions
- Digital name plate
- and much more
Our comprehensive Service ticketing system, fully integrated   into our unique ECHO PRM logic.
- Service requests automatically absolutely             product-specific
- Attach images and videos
- Structured ticket overview incl. history
- Bidirectional interaction with customers / product users
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Implementation of a product specific communication channel direktly to the end customer / user.
Always with the customer, without having to be on site.Â
Understanding the market through categorized feedback and therefore develop products better.
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The digital product passport (DPP)
- QR code on the product to provide information about the manufacturer, materials and repair and disposal options
- DPP will contain master data of a product as well as life cycle data
- DPP must be created by the distributor of a product
- Target group: various market participants, such as processing companies, authorities, recyclers and, of course, end users.
- Objective: To close information gaps that currently prevent a circular economy
Do you want to find out more and evaluate your options?
Reflection & Vision
Our ECHO PRM solution has been offering a solution for product-specific after-sales services since 2021 and is used by well-known manufacturers all over the world.
What was not known at the time: Our solution has been the basis for the digital product passport for years.
A practical idea laid the foundation for the digital product passport back in 2021. The first customers use Echo PRM for information provision, service, feedback and more.
The regulation will be published in the EU Official Journal in June 2024.