The SMART Digital Product Pass with ECHO PRM
Maximum benefit today, legal compliance in the future!
ECHO PRM is already working intensively on the requirements and developments relating to the Digital Product Pass of the EU Ecodesign Regulation, which will become mandatory for most products between 2027-2030.
Currently, however, the focus is on the concrete and acute added value for manufacturers and end users of products.
This is why we at ECHO PRM call it the
Smart Product Passport!
Today, we are focusing on the extremely positive possibilities around direct end customer communication: service requests, digital instructions, technician reports, digital nameplates, feedback, and much more.
And all this is serial number-specific!

The Digital Product Pass (DPP)
The Digital Product Pass from the EU Ecodesign Regulation
- The QR code (or NFC label) on the product should provide information about the manufacturer, the materials and repair and disposal options
- The DPP will contain both product master data and life cycle data
- The DPP must be created by the distributors of a product, but can be implemented by so-called “DPP-as-Service Providers” (such as ECHO PRM)
- Target group: various market participants, such as processing companies, authorities, recyclers and, of course, end users in particular.
- Objective: To close information gaps that currently prevent a circular economy
Do you want to find out more and evaluate your options?
Interesting facts about the legal situation of the Digital Product Passport
An overview of the obligation – what comes when?
- The EU Ecodesign Regulation (ESPR) has been in force since June 2024, but is designed as a kind of framework regulation that initially has no direct impact.
- It will be filled with life via so-called delegated acts of the EU Commission for the various product groups - these delegated acts will be available for the first products around 2026.
- In April 2025, the first product groups to be regulated will be named.
- The result of the standardization of the technology behind the DPP is expected at the end of 2025/beginning of 2026, but there is much to be said for the so-called administration shell (AAS) as the standard.
Conclusion: The digital product passport in accordance with the EU Ecodesign Regulation (ESPR) is not yet fully defined. Nevertheless, it is worth establishing a basis with the Smart Product Passport at an early stage, understanding the processes and, above all, benefiting from the current functionalities and possibilities with ECHO PRM.
Reflection & Vision
Our ECHO PRM solution has been offering a solution for product-specific after-sales services since 2021 and is used by well-known manufacturers all over the world.
What was not known at the time: Our solution has been the basis for the digital product passport for years.
A practical idea laid the foundation for the digital product passport back in 2021. The first customers are using ECHO PRM to provide information, service, feedback and more.
The regulation will be published in the EU Official Journal in June 2024.
ECHO PRM develops a comprehensive white paper on the DPP based on an intensive exchange with experts.
The first delegated acts are expected and harmonized standards for the DPP system should be available by the end of 2025.
ECHO PRM plans to fulfill the requirements for the DPP system shortly after publication.
The SPP from Echo PRM: in use woldwide!
Echo PRM – your specialist for QR code interaction on the product and the basis for the DPP according to the EU Ecodesign Regulation
ECHO PRM closes the communication gap between manufacturers and users. This is already being implemented by innovative manufacturers, particularly in the mechanical engineering and component sector.


Service
- Handling service
- Report problems and solve them bidirectionally
- and much more
The simplest communication channel between
you and your end customers.
Surveys & Forms
- Provide feedback
- Collect suggestions for improvement
- Get photos of use, etc.
The direct and uncomplicated line between
you and your users.
Files & Documents
- View technical information
- Call up interactive operating instructions
- View tutorials
- Find FAQs quickly
- and much more
Your customer is kept up to date.
Get fit for the future! Cover REAL business cases today!
Our ECHO features are already delivering real benefits today, reducing costs and optimizing processes:
- Optimize customer proximity
- Avoid undesirable developments
- Optimize service processes
- Implementation of the purely digital operating instructions
- und Vieles mehr
Wir lösen echte Probleme aus der Praxis und bieten schon heute die Basis für den digitalen Produktpass.
Sobald der DPP zur Pflicht wird, bieten wir auch hierfür eine schlanke Lösung als vollumfänglicher DPP-as-a-Service Provider.
Benefit today from the extensive possibilities for product-specific after-sales services directly on the product. ECHO PRM accompanies you on your way to becoming a DPP – step by step.
Always one step ahead!
We are in constant contact with players in the mechanical engineering industry (including as a VDMA member and, of course, through our existing customers and partners in the industry) and are always informed about changes and updates.
Don’t wait any longer! Duty becomes YOUR advantage!

The basis: The EU Ecodesign Regulation
Download whitepaper NOW!
In return for the free provision of the requested content (our white paper), we will contact you once by email to ask you about your intention and, if necessary, to inform you about our services.
The legal basis for the processing of your personal data is primarily Art. 6 para. 1 lit. b) GDPR. The processing is necessary for the performance of a contract (receipt of the whitepaper for advertising purposes).
Information on the processing of your data can be found in our privary policy.